Privacy Policy

Information We Collect

When you submit the appointment request form on this website, we collect your first name, last name, email address, phone number, insurance provider name, and preferred location. This information is submitted through Formspark.io and delivered to Metro Pain Centers staff for the purpose of scheduling your appointment.

How We Use Your Information

We use the information you provide solely to contact you regarding your appointment request and to verify your insurance coverage. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Form Provider

Form submissions are processed by Formspark.io. Formspark acts as a data processor on our behalf. For information about how Formspark handles data, please refer to their privacy policy at formspark.io/legal/privacy-policy.

Analytics & Advertising

This website uses Google Tag Manager (GTM) and Google Analytics 4 (GA4) to analyze site traffic and measure advertising effectiveness. We also use Google Ads conversion tracking to measure form submissions and phone calls resulting from our advertising campaigns. Microsoft Clarity may be used for session recording and heatmap analysis.

These services may use cookies to collect anonymized usage data. You can control cookie preferences using the consent banner displayed on your first visit.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. California residents have additional rights under the CCPA. To exercise your rights, contact us at metropaincenters@gmail.com.

HIPAA Notice

This website's appointment request form is not a secure medical communication channel. Do not include sensitive health information, diagnoses, or treatment details in the form's message field. Protected health information (PHI) is handled in accordance with HIPAA regulations during in-person visits and through our secure patient portal.

Contact

For questions about this privacy policy, contact Metro Pain Centers at metropaincenters@gmail.com or call 1-862-227-1054.

Last updated: April 2026